Shipping & Delivery

Effective Date: November 5, 2025
Website: www.goyore.com
Business Type: Online Apparel Retailer – Custom & Printed Shirts
Contact: support@goyore.com

1. Overview

Welcome to Goyore.com — your trusted online destination for high-quality, handmade, and printed shirts. We take pride in ensuring that every order is handled with the utmost care and efficiency from the moment it is placed to the time it reaches your doorstep.

This Shipping Policy outlines our procedures, timelines, carriers, restrictions, and other relevant terms governing the delivery of orders placed through our website. Our goal is to maintain complete transparency and provide you with a seamless, reliable shopping experience.

2. Order Processing Time

2.1 Definition of Processing Time

Processing time refers to the period between when an order is placed and when it is dispatched from our fulfillment center. This includes order verification, quality checks, packaging, and preparation for shipment.

2.2 Standard Processing Duration

At Goyore.com, all orders undergo careful inspection and packaging before shipping. The standard processing time for most orders is 2 to 5 business days.

• Business days are defined as Monday through Saturday, excluding weekends and U.S. federal holidays.

• Orders placed after 7:00 PM Eastern Standard Time (EST) are processed the next business day.

• Orders placed on Sunday will begin processing on the following Monday or the next available business day.

2.3 Custom and Bulk Orders

• Custom printed shirts, personalized designs, or special requests may require an additional 1–3 business days for artwork setup and production verification.

• For bulk or wholesale orders (over 50 units), processing may take up to 7–10 business days depending on stock availability and production load.

• We will notify customers promptly if there are any unexpected delays due to stock shortages or material constraints.

2.4 Order Verification

To protect our customers and prevent fraudulent transactions, certain orders may require additional verification. This could include confirming billing information, shipping address, or payment method details. If verification is required, the processing time will begin after successful verification.

3. Cut-Off Time Policy

To ensure timely fulfillment and dispatch, Goyore.com observes a strict daily cut-off time of 7:00 PM EST for same-day order processing.

• Orders placed before 7:00 PM EST on a business day will begin processing the same day.

• Orders placed after 7:00 PM EST will be processed on the next business day.

• This cut-off time applies to all orders, including expedited and priority shipping options.

• Orders placed on weekends or federal holidays will be processed on the next available working day.

Example:
If you place your order at 6:30 PM EST on Tuesday, processing will start Tuesday.
If you place your order at 8:00 PM EST on Tuesday, processing will start Wednesday.

4. Shipping & Delivery Time

4.1 Estimated Delivery Time

Once your order has been processed and shipped, the standard delivery timeframe is estimated between 5 to 7 business days, depending on your location within the continental United States.

Note: Delivery time estimates are provided by the carriers and may vary depending on weather, holidays, and local postal operations.

4.2 Carriers Used

We partner with reliable and nationally recognized shipping providers to ensure timely and safe delivery, including:

• USPS (United States Postal Service)

• FedEx

• UPS

• DHL (for certain regions or expedited options)

Carrier selection may vary based on location, order size, and shipping speed selected at checkout.

5. Shipping Costs

5.1 Standard Shipping Rate

• A flat shipping fee of $6.99 USD applies to all domestic orders within eligible U.S. states.

• This fee covers packaging, handling, and transportation costs to ensure safe and efficient delivery.

5.2 Free Shipping Promotions

From time to time, Goyore.com may offer free shipping promotions for specific campaigns or order minimums. Such promotions will be clearly stated on our website or via email announcements.

5.3 Additional Charges

• Oversized or bulk shipments may incur additional fees, which will be displayed during checkout.

• Customers are responsible for entering accurate delivery addresses. Orders returned due to incorrect or incomplete addresses will incur re-shipping fees.

6. Shipping Restrictions

6.1 Serviceable Locations

We currently offer shipping within the contiguous United States (the “Lower 48” states).

6.2 Non-Serviceable Locations

At this time, we do not ship to the following locations:

• Alaska

• Hawaii

• U.S. Territories (e.g., Guam, Puerto Rico, American Samoa, Northern Mariana Islands, U.S. Virgin Islands)

• P.O. Boxes

• APO/FPO/DPO military addresses

These exclusions are due to logistical constraints, extended delivery times, and carrier limitations.

We are actively exploring additional partnerships to expand our delivery coverage in the future.

7. Tracking Information

7.1 Tracking Availability

Once your order has been shipped, a tracking number will be automatically generated and sent to your registered email address or SMS (if provided). Tracking information typically becomes active within 24 to 48 hours after dispatch.

7.2 Tracking Updates

Customers can track their shipment via:

• The tracking link provided in your confirmation email; or

• Directly on the carrier’s website (e.g., USPS.com, FedEx.com) using the provided tracking number.

7.3 Missing or Delayed Tracking

If tracking information is delayed, please allow up to 48 hours for updates. Carrier systems may take time to scan or update package movement during high-volume periods.
If your tracking number does not update beyond five (5) business days, please contact our customer service team at support@goyore.com for assistance.

8. Internal Order Fulfillment and Handling

8.1 Fulfillment Centers

Goyore.com operates through a network of internal fulfillment centers strategically located across the United States. Orders are automatically routed to the nearest center with available inventory to reduce delivery time.

8.2 Quality Control

Before shipping, all products undergo strict quality control checks:

• Visual inspection for printing accuracy and defects

• Size and material verification

• Secure packaging to protect apparel during transit

8.3 Packaging Standards

All items are packaged in protective poly mailers or recyclable boxes, depending on order size. Each shipment includes:

• Packing slip

• Care instructions

• Return/exchange guide (if applicable)

9. Delivery Policy and Acceptance

9.1 Delivery Confirmation

All orders are shipped with tracking confirmation. Delivery is considered complete when the carrier marks the package as “Delivered” to the address provided at checkout.

9.2 Signature Requirements

Certain high-value or bulk shipments may require a signature upon delivery. If you are unavailable, the carrier may leave a delivery attempt notice or hold the package for pickup.

9.3 Failed Deliveries

If a package cannot be delivered due to:

• Incorrect address provided

• Customer unavailability

• Refusal to accept delivery

The package will be returned to our facility. Reshipment fees will apply for any subsequent delivery attempts.

10. Holiday and Peak Season Shipping

10.1 Extended Processing and Delivery Times

During holiday periods (e.g., Thanksgiving, Christmas, New Year, Independence Day, etc.), processing and delivery times may be extended due to high order volumes and carrier backlogs.

Customers are encouraged to place orders early, ideally at least 2–3 weeks before major holidays, to ensure timely delivery.

10.2 Cut-Off Dates for Holiday Orders

We publish holiday shipping cut-off schedules each year on our website and via email. Orders placed after these dates are not guaranteed to arrive before the holiday.

10.3 Force Majeure and Seasonal Delays

While we strive to deliver all orders promptly, Goyore.com is not responsible for delays caused by events outside our control, such as:

• Severe weather conditions

• Natural disasters

• Labor strikes or carrier disruptions

• Public health emergencies

• Increased seasonal volume

In such cases, we will communicate proactively with customers and provide tracking updates as available.

11. Address Accuracy and Modifications

11.1 Customer Responsibility

Customers are responsible for providing accurate and complete shipping information during checkout. Please verify all details, including:

• Street address

• Apartment or suite number

• City, state, and ZIP code

Goyore.com is not liable for orders lost or delayed due to incorrect address details provided by the customer.

11.2 Address Changes After Order Placement

Once an order has been confirmed, address modifications are not guaranteed.
If the order has not yet shipped, we will make every effort to accommodate your request. However, once the package has been dispatched, rerouting is subject to carrier approval and may incur additional charges.

12. Lost or Stolen Packages

12.1 Definition

A package is considered lost if tracking indicates “Delivered” but the customer has not received it, or if there has been no tracking update for more than 10 business days after shipment.

12.2 Resolution Process

If your package appears lost:

1. Verify your shipping address.

2. Check with household members, neighbors, or your local post office for misdelivery.

3. Contact our support team with your order number and tracking details.

We will initiate an investigation with the carrier. Resolution may take up to 7–14 business days depending on the carrier’s response.

12.3 Stolen Packages

Goyore.com is not responsible for stolen packages confirmed as delivered by the carrier. However, we may assist customers in filing claims or reordering at a discounted rate depending on the circumstances.

13. International Shipping (Currently Unavailable)

At present, Goyore.com ships only within the contiguous United States.
International shipping, including Canada, Europe, Asia, or Australia, is not available. We plan to expand global operations in the future and will update this policy accordingly.

14. Internal Shipping Between Facilities

14.1 Definition

In certain cases, orders may be fulfilled from multiple internal warehouses. To optimize delivery speed and inventory management:

• Some items in the same order may be shipped separately.

• Each shipment will include a unique tracking number.

• No additional shipping fees will apply for split shipments.

14.2 Processing Coordination

Internal transfers between warehouses are managed by Goyore’s logistics team and are not visible in customer tracking until final dispatch.

15. Damaged or Incorrect Shipments

15.1 Reporting Timeframe

If your package arrives damaged or contains the wrong item, please contact us within 7 days of delivery.

15.2 Resolution

We may require photos of the damaged packaging and item(s) for verification. Once confirmed, we will:

• Send a replacement at no additional cost, or

• Issue a partial or full refund (depending on the damage extent).

16. Returns Due to Non-Delivery

Packages returned due to:

• Incorrect address

• Unclaimed delivery

• Refused delivery

will be held for 10 business days. Customers may choose to reship the order (shipping fees apply) or request a refund (excluding shipping costs).

17. Environmental Responsibility

17.1 Sustainable Packaging

Goyore.com prioritizes eco-friendly packaging materials, including recyclable mailers and biodegradable fillers.

17.2 Carbon-Conscious Shipping

We work with carriers offering carbon-offset programs to reduce the environmental footprint of each shipment.

18. Contact Information

For all shipping-related inquiries, please reach out to:
📧 Email: support@goyore.com
📞 Customer Service Hours: Monday – Saturday, 8 AM – 7 PM EST

We strive to respond to all queries within 24 hours on business days.

19. Policy Updates

This Shipping Policy may be updated periodically to reflect operational improvements, carrier updates, or changes in regulations. The “Effective Date” above will be revised accordingly. Continued use of our website after any modifications constitutes acceptance of the updated terms.